Payments , confirmation Cancellation and refund Policy
Payment
All transaction for payment are treated successful or complete only if our payment processor acknowledges so and all such successful transaction are entitled for the booking services or refund in case of successful transaction but booking failure.
Payment made through payment link , bank transfer or any other means in to company bank account shall be accounted only after realisation into our bank accounts acknowledged by our accounts team.
Confirmation
In some cases online booking does not Guarantees you reservation and are subject to confirmation by respective supplier.
Such booking If it fails to confirm the Customers receives refund in full though original payment mode and but cannot demand any compensation from any losses what so ever .
all other cancellation request has to be made from the registered email or mobile number used for booking to info@ferrybooking.in
www.Ferrybooking.in will charge an amount of Rs 250 per person inclusive of GST for cancellation in addition to the cancellation charges applicable by respective supplier as administrative cost for the services provided .
An administrative fee will be charged for any revision or amendment made to a confirmed booking.
Customer Reschedule Ticket :
Rescheduling is processed for only request received 48 hrs before departure time during business hrs and are subject to availability and discretion of the ferry company.
if ticket is rescheduled to same ferry same class of the original booking then the charges are Rs 236 per person .
if ticket if rescheduled to same ferry different class then the charges are Rs 236 plus fare difference of the classes.
Rescheduling policy not applicable for bookings of different ferry. In such cases cancellation policy will be applied
to cancel the ferry ticket in original booking and new booking will be made. the total charges to be paid are calculated
as per cancellation policy refund value and new booking cost
Supplier cancellation
Delay or cancellation of services may n from supplier for delivery of service due to weather, accidents, sickness, governmental restrictions , acts of god and other events of force majeure. In such cases, a refund or partial refund may be given at our discretion and/or the discretion of the supplier of the Activity concerned. In case of such circumstances, ferrybooking will inform the customer about the cancellation as soon as we are alerted. However, an administrative fee may still be applied. The liability of www.ferrybooking.in cannot extent beyond the amount being paid for such services for booking and any loses that arises from Such cancellation con not be claimed by customer
Please note the following guidelines by Andaman and Nicobar administration for passenger travelling in ferry in andaman.
1. Passengers who have taken both the doses of vaccine will also have to produce negative RT-PCR report at the airport and harbour.
1.a Passengers who are unvaccinated or partially vaccinated should carry hard copy of Local (Port Blair) negative RT-PCR report done at Port Blair Airport.
1.b. RT-PCR mandatory for children above two year to be done at Port Blair.
2. For any queries kindly contact our Port Blair office over phone call 8900-913-888 or through mail at info@ferrybooking.in
**To avail the coupon of INR 500 or INR 1000, Your booking for sightseeing/activities must be worth more than INR 5000 & 10,000 respectively